1. Privacy Policy
Heritage International School – Online Payment Portal Privacy Policy
1. Introduction
We at Heritage International School (“we”, “us”, “our”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect your personal information via our online fee-payment portal (the “Portal”).
2. Data we collect
When you use the Portal, we may collect the following personal data from you:
- Student information: student name, grade/class, student ID (optional)
- Parent/guardian information: name, email address, phone number
- Payment information: amount to be paid, transaction details processed via our payment gateway (e.g., card number or digital payment token, as handled by the gateway)
- Technical data: IP address, browser type, device information, time and date of transaction
3. Purpose of processing
We process your personal data for the following purposes:
- To identify the student and parent/guardian, and link the payment to the correct school record
- To enable you to make secure payments via our payment gateway
- To send confirmation emails/notifications to the parent/guardian
- To maintain our financial and school records, audit, accountancy and fraud-prevention
- To comply with legal or regulatory obligations
4. Legal basis for processing
Where applicable (e.g., under data protection laws), we rely on one or more of the following legal bases:
- Performance of a contract (i.e., the school’s provision of educational services and you paying fees)
- Compliance with a legal obligation
- Legitimate interests (e.g., fraud prevention, security, record-keeping)
- Your consent (where required)
5. Data sharing
We may share your personal information with:
- Our payment gateway provider used on the Portal (e.g., Paymob) for processing payments.
- Our internal departments (billing, finance, audit) to reconcile and record payments.
- Legal or regulatory authorities where required by law.
We will not sell your personal data to third parties.
6. Data security
We take appropriate technical and organizational measures to ensure your data is kept secure, including protecting against unauthorized or unlawful processing and against accidental loss, destruction or damage.
7. Data retention
We will retain your personal data for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law. Typically, payment records will be retained for the duration of the student’s education with us plus a reasonable period thereafter for audit or legal reasons.
8. Your rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion or restriction of processing
- Object to processing on grounds of legitimate interests
- Withdraw any consent to processing (where relevant)
- Data portability (in certain circumstances)
If you wish to exercise any of these rights, please contact us using the details below.
9. Contact information
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Heritage International School
1. Privacy Policy
Heritage International School – Online Payment Portal Privacy Policy
1. Introduction
We at Heritage International School (“we”, “us”, “our”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect your personal information via our online fee-payment portal (the “Portal”).
2. Data we collect
When you use the Portal, we may collect the following personal data from you:
- Student information: student name, grade/class, student ID (optional)
- Parent/guardian information: name, email address, phone number
- Payment information: amount to be paid, transaction details processed via our payment gateway (e.g., card number or digital payment token, as handled by the gateway)
- Technical data: IP address, browser type, device information, time and date of transaction
3. Purpose of processing
We process your personal data for the following purposes:
- To identify the student and parent/guardian, and link the payment to the correct school record
- To enable you to make secure payments via our payment gateway
- To send confirmation emails/notifications to the parent/guardian
- To maintain our financial and school records, audit, accountancy and fraud-prevention
- To comply with legal or regulatory obligations
4. Legal basis for processing
Where applicable (e.g., under data protection laws), we rely on one or more of the following legal bases:
- Performance of a contract (i.e., the school’s provision of educational services and you paying fees)
- Compliance with a legal obligation
- Legitimate interests (e.g., fraud prevention, security, record-keeping)
- Your consent (where required)
5. Data sharing
We may share your personal information with:
- Our payment gateway provider used on the Portal (e.g., Paymob) for processing payments.
- Our internal departments (billing, finance, audit) to reconcile and record payments.
- Legal or regulatory authorities where required by law.
We will not sell your personal data to third parties.
6. Data security
We take appropriate technical and organizational measures to ensure your data is kept secure, including protecting against unauthorized or unlawful processing and against accidental loss, destruction or damage.
7. Data retention
We will retain your personal data for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law. Typically, payment records will be retained for the duration of the student’s education with us plus a reasonable period thereafter for audit or legal reasons.
8. Your rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion or restriction of processing
- Object to processing on grounds of legitimate interests
- Withdraw any consent to processing (where relevant)
- Data portability (in certain circumstances)
If you wish to exercise any of these rights, please contact us using the details below.
9. Contact information
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Heritage International School
Heritage International School, 2nd Touristic Village، 6th OF OCTOBER، Al Giza, Giza Governorate 3238301
Email: info@heritageinternationalschool.com
10. Changes to this policy
We may update this Privacy Policy from time to time. We will publish any changes on our website and indicate the date of last update.
Last updated: [1/11/2025]